G2 Vendor Directory

Cloud Softphone vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Webex Suite

by Cisco

Overall rating4.84.2
Review count1618,928
Ease of use9.58.9
Ease of setup9.48.7
Quality of support9.38.7
Meets requirements9.29.0
NPS87.548.120684
Small Business37.5%18.7%
Mid-Market43.8%31.0%
Enterprise18.8%50.3%
Total page views577,240
Total LLM citations8211,931

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Webex Suite

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Features
    • Video Quality
    • Team Collaboration