G2 Vendor Directory

Cloud Softphone vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Broadvoice

by Broadvoice

Overall rating4.84.5
Review count1664
Ease of use9.59.4
Ease of setup9.49.2
Quality of support9.39.2
Meets requirements9.29.2
NPS87.573.015873
Small Business37.5%59.4%
Mid-Market43.8%26.6%
Enterprise18.8%14.1%
Total page views57230
Total LLM citations82796

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility