G2 Vendor Directory

Cloud Softphone vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

8x8 Work

by 8x8

Overall rating4.84.2
Review count16942
Ease of use9.58.8
Ease of setup9.48.6
Quality of support9.38.4
Meets requirements9.28.8
NPS87.547.123894
Small Business37.5%54.6%
Mid-Market43.8%35.1%
Enterprise18.8%10.3%
Total page views571,840
Total LLM citations824,153

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    8x8 Work

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

    Pros

    • Ease of Use
    • Easy Communication
    • Reliability
    • Customer Support
    • Features
    • Simple