G2 Vendor Directory

Cloud Softphone vs. 3CX

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

3CX

by 3CX

Overall rating4.84.4
Review count16549
Ease of use9.59.1
Ease of setup9.49.0
Quality of support9.38.2
Meets requirements9.29.1
NPS87.559.027778
Small Business37.5%43.2%
Mid-Market43.8%49.3%
Enterprise18.8%7.5%
Total page views571,591
Total LLM citations8215,726

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    3CX

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Features
    • Easy Setup
    • Integrations