G2 Vendor Directory

Cloud Email Protection vs. KnowBe4 Email & Collaboration Security

A side-by-side comparison based on G2 review data.

MetricCloud Email Protection

by Fortra

KnowBe4 Email & Collaboration Security

by KnowBe4, Inc.

Overall rating4.54.5
Review count1076
Ease of use9.08.9
Ease of setup8.98.9
Quality of support8.29.0
Meets requirements9.09.1
NPS6069.863014
Small Business0.0%29.7%
Mid-Market20.0%55.4%
Enterprise80.0%14.9%
Total page views151596
Total LLM citations185129

Cloud Email Protection

Fortra Cloud Email Protection is a cloud-native platform driven by an advanced system of machine learning (ML) models, Large Language Models (LLMs), and neural networks to detect and mitigate advanced email threats. For the broadest possible protection, our solution references hundreds of curated, high-fidelity threat indicators from newly observed threats every day—all gathered by Fortra’s Global Inbox Threat Intel—that have bypassed traditional Secure Email Gateways.

Pros

    KnowBe4 Email & Collaboration Security

    KnowBe4 Email & Collaboration Security is the AI-native defense suite built to protect every conversation across Microsoft 365 and Google Workspace. Combining multi-engine behavioral AI with real-time user coaching, the platform stops inbound threats, prevents outbound data loss, and automates SOC response across the security lifecycle. Key Capabilities: - Inbound Protection (Defend): Multi-engine AI blocks zero-payload BEC, executive impersonation, quishing, and prompt injections that pass native mail filters.

    Pros

    • Email Security
    • Protection
    • Ease of Use
    • Customer Support
    • Detection Efficiency
    • Setup Ease