G2 Vendor Directory

Successware vs. XOi

A side-by-side comparison based on G2 review data.

MetricSuccessware

by Authority Brands

XOi

by XOi

Overall rating4.04.9
Review count3038
Ease of use7.29.6
Ease of setup7.19.4
Quality of support8.19.9
Meets requirements8.19.6
NPS27.58620797.368421
Small Business70.0%38.9%
Mid-Market30.0%50.0%
Enterprise0.0%11.1%
Total page views125521
Total LLM citations1331,147

Successware

Successware is business management software designed for the residential contractor. Our tool allows contractors to manage dispatch, customer information, service agreements, full accounting, sales leads, and more. Our mobile field service solution, Successware Mobile, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all synchronized into Successware in real time. Full reporting allows you to analyze and manage your business allowing you to achieve higher profits.

Pros

    XOi

    XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.

    Pros

    • Ease of Use
    • Efficiency
    • Features
    • Customer Support
    • Data Management
    • Quality