G2 Vendor Directory

Successware vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricSuccessware

by Authority Brands

ServiceTitan

by ServiceTitan

Overall rating4.04.4
Review count30381
Ease of use7.28.6
Ease of setup7.17.1
Quality of support8.18.0
Meets requirements8.18.9
NPS27.58620766.042781
Small Business70.0%65.7%
Mid-Market30.0%32.4%
Enterprise0.0%1.9%
Total page views1253,706
Total LLM citations13340,093

Successware

Successware is business management software designed for the residential contractor. Our tool allows contractors to manage dispatch, customer information, service agreements, full accounting, sales leads, and more. Our mobile field service solution, Successware Mobile, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all synchronized into Successware in real time. Full reporting allows you to analyze and manage your business allowing you to achieve higher profits.

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement