G2 Vendor Directory

Client Cloud vs. Paychex

A side-by-side comparison based on G2 review data.

MetricClient Cloud

by Zywave

Paychex

by Paychex Inc

Overall rating3.84.1
Review count291,753
Ease of use8.08.7
Ease of setup5.38.5
Quality of support7.48.5
Meets requirements7.48.8
NPS29.6296348.400233
Small Business34.5%75.0%
Mid-Market51.7%22.7%
Enterprise13.8%2.3%
Total page views1474,790
Total LLM citations27024,229

Client Cloud

Zywave Client Cloud is a white-labeled, self-service client portal that insurance brokers and agencies provide to their employer clients as a branded, year-round digital experience. It gives employer clients 24/7 access to HR tools, compliance resources, safety training, employee handbooks, and people management applications — all under your agency's brand, not Zywave's. Most brokers show up at renewal and disappear until the next one.

Pros

  • HR Management
  • Recruitment Process
  • Ease of Use
  • User Interface
  • Customer Support
  • Time-saving

Paychex

Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling.

Pros

  • Ease of Use
  • Payroll
  • Payroll Management
  • Helpful
  • Customer Support
  • Payroll Ease