G2 Vendor Directory

Client Cloud vs. Benefitfocus

A side-by-side comparison based on G2 review data.

MetricClient Cloud

by Zywave

Benefitfocus

by Benefitfocus

Overall rating3.84.2
Review count2930
Ease of use8.09.1
Ease of setup5.38.3
Quality of support7.48.8
Meets requirements7.48.9
NPS29.6296365.517241
Small Business34.5%0.0%
Mid-Market51.7%17.2%
Enterprise13.8%82.8%
Total page views147308
Total LLM citations2701,081

Client Cloud

Zywave Client Cloud is a white-labeled, self-service client portal that insurance brokers and agencies provide to their employer clients as a branded, year-round digital experience. It gives employer clients 24/7 access to HR tools, compliance resources, safety training, employee handbooks, and people management applications — all under your agency's brand, not Zywave's. Most brokers show up at renewal and disappear until the next one.

Pros

  • HR Management
  • Recruitment Process
  • Ease of Use
  • User Interface
  • Customer Support
  • Time-saving

Benefitfocus

A holistic benefits administration solution designed to help your employees achieve better health and financial outcomes while also helping your organization reduce costs and administrative burden. *Fully Outsourced Benefits Administration Offload time-consuming processes and focus on more strategic work. • Eligibility and enrollment • Employee communications • Reporting • ACA compliance (stand-alone solution available) • COBRA administration • Billing and payroll services • Consumer accounts • Voluntary benefits • And more!

Pros