G2 Vendor Directory

Click vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricClick

by Click

Freshsales

by Freshworks

Overall rating4.04.5
Review count3141,244
Ease of use7.99.1
Ease of setup8.08.9
Quality of support8.29.0
Meets requirements8.38.9
NPS30.84745872.296173
Small Business38.0%67.7%
Mid-Market47.6%27.0%
Enterprise14.4%5.3%
Total page views4801,749
Total LLM citations1,51244,516

Click

Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Time Efficiency
  • Powerful Features
  • Customer Support

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface