G2 Vendor Directory

ClickConnector vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricClickConnector

by Click Connector

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.74.1
Review count22625
Ease of use9.88.7
Ease of setup9.78.3
Quality of support9.58.5
Meets requirements9.98.6
NPS90.4761941.225166
Small Business50.0%23.8%
Mid-Market36.4%56.5%
Enterprise13.6%19.7%
Total page views292,335
Total LLM citations1418,550

ClickConnector

ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the perfect blend of ChatBot workflows, AI, and human support/

Pros

  • Customer Support
  • Automation
  • Efficiency
  • Ease of Use
  • Integrations
  • Helpful

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup