G2 Vendor Directory

Clerk AI vs. 800.com

A side-by-side comparison based on G2 review data.

MetricClerk AI

by Clerk AI

800.com

by 800.com

Overall rating4.74.7
Review count1121,079
Ease of use9.09.5
Ease of setup8.89.4
Quality of support9.09.4
Meets requirements9.19.5
NPS84.82142980.223881
Small Business60.0%86.1%
Mid-Market35.5%12.9%
Enterprise4.5%1.0%
Total page views1,5963,754
Total LLM citations1264,529

Clerk AI

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Automation
  • Easy Communication
  • Reliability

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Number Management
  • Positive Experience
  • Reliability