G2 Vendor Directory

Clarify CRM vs. Backstory

A side-by-side comparison based on G2 review data.

MetricClarify CRM

by Clarify

Backstory

by Backstory

Overall rating4.94.5
Review count33630
Ease of use9.79.0
Ease of setup9.78.6
Quality of support9.89.2
Meets requirements8.98.9
NPS93.93939467.710049
Small Business100.0%10.7%
Mid-Market0.0%35.0%
Enterprise0.0%54.4%
Total page views8071,018
Total LLM citations5,3272,775

Clarify CRM

Clarify is the autonomous CRM that helps founders and early-stage sellers build pipeline, close more deals, and spend less time on CRM busywork. Its AI automates pipeline creation, meeting admin, and CRM updates—so you can stop clicking and start closing more deals. 🧠 Auto-enrich every contact: Connect your email and calendar, and Clarify fills in fields like job title, company data, email, LinkedIn URL, funding history and more automatically. 🔗 Capture leads from anywhere: One click from LinkedIn adds and enriches contacts instantly.

Pros

  • Ease of Use
  • Simple
  • Helpful
  • Automation Features
  • Intuitive
  • Features

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization