CivicPlus NextRequest vs. Accela
A side-by-side comparison based on G2 review data.
| Metric | CivicPlus NextRequest | Accela |
|---|---|---|
| Overall rating | 4.8 | 3.9 |
| Review count | 13 | 13 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.8 | 7.1 |
| Quality of support | 9.7 | 8.4 |
| Meets requirements | 9.6 | 8.1 |
| NPS | 92.307692 | 15.384615 |
| Small Business | 7.7% | 41.7% |
| Mid-Market | 46.2% | 41.7% |
| Enterprise | 46.2% | 16.7% |
| Total page views | 167 | 365 |
| Total LLM citations | 801 | 913 |
CivicPlus NextRequest
NextRequest by CivicPlus streamlines the records request workflow, allowing for swift receipt, routing, and release of records through an all-in-one, modern online portal. Our open records request software increases efficiency, maintains compliance, and reduces risk, all while fostering resident trust.
Accela
Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.