CisionOne vs. Muck Rack
A side-by-side comparison based on G2 review data.
| Metric | CisionOne | Muck Rack |
|---|---|---|
| Overall rating | 3.9 | 4.5 |
| Review count | 1,357 | 546 |
| Ease of use | 7.9 | 8.9 |
| Ease of setup | 7.9 | 9.0 |
| Quality of support | 8.3 | 9.2 |
| Meets requirements | 8.1 | 9.0 |
| NPS | 21.755439 | 67.777778 |
| Small Business | 44.4% | 57.3% |
| Mid-Market | 35.2% | 29.9% |
| Enterprise | 20.3% | 12.9% |
| Total page views | 2,249 | 3,240 |
| Total LLM citations | 18,454 | 19,549 |
CisionOne
CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation.
- Ease of Use
- Helpful
- Media Outreach
- Coverage Quality
- Features
- Coverage
Muck Rack
Muck Rack is the AI communications platform where trusted data, human expertise, and embedded intelligence come together to drive clarity, speed, and impact across the PR workflow. Founded in 2009 to support journalists and strengthen the media ecosystem, Muck Rack has grown into a single system of record used by thousands of organizations to make sense of the media conversation around them. Today, teams rely on Muck Rack to understand how their brand shows up across news, social channels, and AI-generated answers, and to act with confidence in a rapidly changing communications landscape.
- Ease of Use
- Database Quality
- Features
- Helpful
- Customer Support
- Contact Information