G2 Vendor Directory

Webex Suite vs. Koncert

A side-by-side comparison based on G2 review data.

MetricWebex Suite

by Cisco

Koncert

by Koncert

Overall rating4.24.6
Review count18,928420
Ease of use8.99.2
Ease of setup8.79.0
Quality of support8.79.5
Meets requirements9.09.3
NPS48.12068478.10219
Small Business18.7%34.6%
Mid-Market31.0%44.4%
Enterprise50.3%21.0%
Total page views7,2401,121
Total LLM citations11,9313,261

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration

Koncert

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of industry experience, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates.

Pros

  • Time-saving
  • Efficiency
  • Lead Generation
  • Ease of Use
  • Automation
  • Integrations