G2 Vendor Directory

Cisco vManage vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricCisco vManage

by Cisco

Command|Link

by CommandLink

Overall rating4.34.8
Review count1222
Ease of use8.69.5
Ease of setup8.19.5
Quality of support9.29.7
Meets requirements9.49.5
NPS58.33333390.909091
Small Business25.0%9.1%
Mid-Market25.0%59.1%
Enterprise50.0%31.8%
Total page views15338
Total LLM citations2181

Cisco vManage

We securely connect everything to make anything possible.

Pros

    Command|Link

    ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

    Pros

    • Customer Support
    • Response Time
    • Reliability
    • Robust Support
    • Monitoring
    • Issue Resolution