Cisco Unified Communications Manager (CallManager) vs. Webex Calling
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | Webex Calling |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 111 | 644 |
| Ease of use | 8.4 | 9.3 |
| Ease of setup | 7.4 | 9.0 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 57.692308 | 71.935484 |
| Small Business | 6.3% | 29.9% |
| Mid-Market | 48.6% | 40.5% |
| Enterprise | 45.0% | 29.6% |
| Total page views | 199 | 1,093 |
| Total LLM citations | 486 | 4,592 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features