G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. Tata Communications Kaleyra Unified Communications

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

Tata Communications Kaleyra Unified Communications

by Tata Communications

Overall rating4.44.2
Review count11113
Ease of use8.48.3
Ease of setup7.46.6
Quality of support8.89.2
Meets requirements9.29.1
NPS57.69230838.461538
Small Business6.3%23.1%
Mid-Market48.6%30.8%
Enterprise45.0%46.2%
Total page views199158
Total LLM citations48643

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

Tata Communications Kaleyra Unified Communications

Tata Communications' Unified Communications as a Service (UCaaS) is a comprehensive cloud-based solution designed to enhance business communication and collaboration. It integrates voice, video, messaging, and collaboration tools into a single platform, enabling seamless interactions across various channels. This service is tailored to support the dynamic needs of modern enterprises, facilitating efficient and flexible communication regardless of location.

Pros

  • Reliability
  • VoIP Services
  • Customer Support
  • Affordable
  • Customer Service
  • Easy Communication