Cisco Unified Communications Manager (CallManager) vs. Rocket.Chat
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | Rocket.Chat |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 111 | 373 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.4 | 8.5 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 57.692308 | 46.397695 |
| Small Business | 6.3% | 36.7% |
| Mid-Market | 48.6% | 49.2% |
| Enterprise | 45.0% | 14.1% |
| Total page views | 199 | 1,118 |
| Total LLM citations | 486 | 17,074 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
Rocket.Chat
Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.
- Ease of Use
- Features
- Easy Communication
- Communication
- Security
- Customization