Cisco Unified Communications Manager (CallManager) vs. RingEX
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | RingEX |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 111 | 1,516 |
| Ease of use | 8.4 | 8.8 |
| Ease of setup | 7.4 | 8.5 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 57.692308 | 48.351648 |
| Small Business | 6.3% | 57.9% |
| Mid-Market | 48.6% | 35.1% |
| Enterprise | 45.0% | 7.0% |
| Total page views | 199 | 6,988 |
| Total LLM citations | 486 | 16,099 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
RingEX
WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Phone Calls
- Features