Cisco Unified Communications Manager (CallManager) vs. net2phone
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | net2phone |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 111 | 194 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.4 | 8.6 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 57.692308 | 66.666667 |
| Small Business | 6.3% | 79.9% |
| Mid-Market | 48.6% | 17.5% |
| Enterprise | 45.0% | 2.6% |
| Total page views | 199 | 766 |
| Total LLM citations | 486 | 2,926 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
net2phone
net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.
- Ease of Use
- Customer Service
- Customer Support
- Helpful
- Simplicity Focus
- Affordable