Cisco Unified Communications Manager (CallManager) vs. MiVoice 5000
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | MiVoice 5000 |
|---|---|---|
| Overall rating | 4.4 | 3.9 |
| Review count | 111 | 123 |
| Ease of use | 8.4 | 8.3 |
| Ease of setup | 7.4 | 7.7 |
| Quality of support | 8.8 | 7.6 |
| Meets requirements | 9.2 | 8.4 |
| NPS | 57.692308 | 22.413793 |
| Small Business | 6.3% | 27.7% |
| Mid-Market | 48.6% | 57.1% |
| Enterprise | 45.0% | 15.1% |
| Total page views | 199 | 17 |
| Total LLM citations | 486 | 0 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
MiVoice 5000
Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities