Cisco Unified Communications Manager (CallManager) vs. GoTo Connect
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | GoTo Connect |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 111 | 1,422 |
| Ease of use | 8.4 | 9.1 |
| Ease of setup | 7.4 | 8.9 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 57.692308 | 65.425913 |
| Small Business | 6.3% | 70.8% |
| Mid-Market | 48.6% | 24.6% |
| Enterprise | 45.0% | 4.6% |
| Total page views | 199 | 2,301 |
| Total LLM citations | 486 | 12,252 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
GoTo Connect
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.
- Ease of Use
- Customer Support
- Reliability
- Easy Setup
- Features
- User Interface