G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. Crexendo

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

Crexendo

by Crexendo Business Solutions

Overall rating4.44.9
Review count111361
Ease of use8.49.7
Ease of setup7.49.6
Quality of support8.89.8
Meets requirements9.29.8
NPS57.69230893.277311
Small Business6.3%78.9%
Mid-Market48.6%20.8%
Enterprise45.0%0.3%
Total page views1992,306
Total LLM citations4864,227

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability