Cisco Unified Communications Manager (CallManager) vs. Webex Suite
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | Webex Suite |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 111 | 18,928 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.4 | 8.7 |
| Quality of support | 8.8 | 8.7 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 57.692308 | 48.120684 |
| Small Business | 6.3% | 18.7% |
| Mid-Market | 48.6% | 31.0% |
| Enterprise | 45.0% | 50.3% |
| Total page views | 199 | 7,240 |
| Total LLM citations | 486 | 11,931 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
Webex Suite
Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.
- Ease of Use
- Video Conferencing
- Reliability
- Features
- Video Quality
- Team Collaboration