Cisco Unified Communications Manager (CallManager) vs. Broadvoice
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | Broadvoice |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 111 | 64 |
| Ease of use | 8.4 | 9.4 |
| Ease of setup | 7.4 | 9.2 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 57.692308 | 73.015873 |
| Small Business | 6.3% | 59.4% |
| Mid-Market | 48.6% | 26.6% |
| Enterprise | 45.0% | 14.1% |
| Total page views | 199 | 230 |
| Total LLM citations | 486 | 796 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility