Cisco Unified Communications Manager (CallManager) vs. 8x8 Work
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | 8x8 Work |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 111 | 942 |
| Ease of use | 8.4 | 8.8 |
| Ease of setup | 7.4 | 8.6 |
| Quality of support | 8.8 | 8.4 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 57.692308 | 47.123894 |
| Small Business | 6.3% | 54.6% |
| Mid-Market | 48.6% | 35.1% |
| Enterprise | 45.0% | 10.3% |
| Total page views | 199 | 1,840 |
| Total LLM citations | 486 | 4,153 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple