Cisco Unified Communications Manager (CallManager) vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | 3CX |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 111 | 549 |
| Ease of use | 8.4 | 9.1 |
| Ease of setup | 7.4 | 9.0 |
| Quality of support | 8.8 | 8.2 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 57.692308 | 59.027778 |
| Small Business | 6.3% | 43.2% |
| Mid-Market | 48.6% | 49.3% |
| Enterprise | 45.0% | 7.5% |
| Total page views | 199 | 1,591 |
| Total LLM citations | 486 | 15,726 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations