G2 Vendor Directory

Cisco Spaces vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricCisco Spaces

by Cisco

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.54.2
Review count13666
Ease of use8.98.4
Ease of setup9.37.6
Quality of support9.68.6
Meets requirements8.98.5
NPS69.23076945.9375
Small Business61.5%24.1%
Mid-Market23.1%53.1%
Enterprise15.4%22.8%
Total page views1311,440
Total LLM citations1775,039

Cisco Spaces

Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.

Pros

    SAP Engagement Cloud (formerly SAP Emarsys)

    SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Helpful
    • Personalization
    • Intuitive