Cisco Hosted Collaboration Solution vs. Zoom Phone
A side-by-side comparison based on G2 review data.
| Metric | Cisco Hosted Collaboration Solution | Zoom Phone |
|---|---|---|
| Overall rating | 4.0 | 4.6 |
| Review count | 12 | 2,683 |
| Ease of use | 8.5 | 9.4 |
| Ease of setup | 6.7 | 9.2 |
| Quality of support | 9.0 | 8.9 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 16.666667 | 76.928896 |
| Small Business | 16.7% | 51.8% |
| Mid-Market | 33.3% | 33.4% |
| Enterprise | 50.0% | 14.9% |
| Total page views | 70 | 3,417 |
| Total LLM citations | 32 | 17,676 |
Cisco Hosted Collaboration Solution
AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts
- Features
- Reliability
- Options Variety
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features