G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. net2phone

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

net2phone

by net2phone

Overall rating4.04.4
Review count12194
Ease of use8.58.9
Ease of setup6.78.6
Quality of support9.08.8
Meets requirements9.28.9
NPS16.66666766.666667
Small Business16.7%79.9%
Mid-Market33.3%17.5%
Enterprise50.0%2.6%
Total page views70766
Total LLM citations322,926

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable