G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

Dialpad Connect

by Dialpad

Overall rating4.04.4
Review count124,216
Ease of use8.59.2
Ease of setup6.79.1
Quality of support9.08.7
Meets requirements9.29.1
NPS16.66666758.479388
Small Business16.7%57.6%
Mid-Market33.3%32.8%
Enterprise50.0%9.6%
Total page views703,520
Total LLM citations3220,955

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription