Cisco Webex Support vs. Microsoft Quick Assist
A side-by-side comparison based on G2 review data.
| Metric | Cisco Webex Support | Microsoft Quick Assist |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 44 | 34 |
| Ease of use | 8.9 | 9.7 |
| Ease of setup | 8.8 | 9.7 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 45.238095 | 59.375 |
| Small Business | 29.5% | 41.2% |
| Mid-Market | 25.0% | 26.5% |
| Enterprise | 45.5% | 32.4% |
| Total page views | 105 | 204 |
| Total LLM citations | 115 | 1,267 |
Cisco Webex Support
Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.
- Ease of Use
- Mobile Compatibility
- Remote Support
- Remote Control
- Intuitive
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support