G2 Vendor Directory

Circle vs. Heartbeat

A side-by-side comparison based on G2 review data.

MetricCircle

by Circle.so

Heartbeat

by Heartbeat Chat

Overall rating4.64.8
Review count55236
Ease of use9.09.5
Ease of setup8.69.0
Quality of support8.59.4
Meets requirements8.79.2
NPS72.6765888.571429
Small Business85.9%88.9%
Mid-Market12.8%8.3%
Enterprise1.3%2.8%
Total page views2,415460
Total LLM citations49,8887,432

Circle

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. Circle customers range from creator-led communities like Ali Abdaal’s Productivity Club, Dr. Becky’s GoodInside, and Jay Shetty’s Coaching Program, to organizational communities like Harvard’s CrimsonConnect, SpaceX’s Starbase community, The RSA’s Circle, and Oprah’s Daily Inside club. Join 18,000 community builders on Circle to: ● Build a dedicated home for your community with full control and ownership.

Pros

  • Ease of Use
  • Features
  • User Interaction
  • Easy Setup
  • Customer Support
  • Customization

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support