G2 Vendor Directory

Cincom CPQ vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricCincom CPQ

by Cincom Systems

Zoho CRM

by Zoho

Overall rating3.94.1
Review count212,956
Ease of use8.48.5
Ease of setup7.18.3
Quality of support8.78.0
Meets requirements8.18.6
NPS23.80952438.596491
Small Business9.5%61.6%
Mid-Market47.6%32.3%
Enterprise42.9%6.1%
Total page views1628,329
Total LLM citations65129,821

Cincom CPQ

Cincom CPQ is a configure, price, quote (CPQ) solution purpose-built for manufacturers selling complex, configurable products. It enables sales teams, distributors, and partners to create accurate, buildable quotes by automating product configuration, pricing, approvals, and proposal generation. With rule-based configuration, guided selling, dynamic pricing, multi-level BOM support, and workflow-driven approvals, Cincom CPQ helps manufacturers reduce quoting errors, shorten sales cycles, and improve operational efficiency.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful