Cincom CPQ vs. ServiceNow CPQ
A side-by-side comparison based on G2 review data.
| Metric | Cincom CPQ | ServiceNow CPQ |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 21 | 87 |
| Ease of use | 8.4 | 8.5 |
| Ease of setup | 7.1 | 8.1 |
| Quality of support | 8.7 | 8.9 |
| Meets requirements | 8.1 | 8.8 |
| NPS | 23.809524 | 39.08046 |
| Small Business | 9.5% | 26.3% |
| Mid-Market | 47.6% | 32.9% |
| Enterprise | 42.9% | 40.8% |
| Total page views | 162 | 715 |
| Total LLM citations | 65 | 1,252 |
Cincom CPQ
Cincom CPQ is a configure, price, quote (CPQ) solution purpose-built for manufacturers selling complex, configurable products. It enables sales teams, distributors, and partners to create accurate, buildable quotes by automating product configuration, pricing, approvals, and proposal generation. With rule-based configuration, guided selling, dynamic pricing, multi-level BOM support, and workflow-driven approvals, Cincom CPQ helps manufacturers reduce quoting errors, shorten sales cycles, and improve operational efficiency.
ServiceNow CPQ
ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.
- Ease of Use
- Product Configuration
- Intuitive
- Easy Setup
- Integrations
- Easy Integrations