Chrome Remote Desktop vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Chrome Remote Desktop | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 53 | 396 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.4 | 8.9 |
| Quality of support | 8.9 | 9.3 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 44.230769 | 79.949239 |
| Small Business | 53.8% | 15.0% |
| Mid-Market | 30.8% | 36.5% |
| Enterprise | 15.4% | 48.6% |
| Total page views | 379 | 899 |
| Total LLM citations | 4,457 | 6,953 |
Chrome Remote Desktop
The easy way to remotely connect with your home or work computer, or share your screen with others.
- Easy Setup
- Simplicity
- Easy to Access
- Ease of Use
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus