G2 Vendor Directory

CheckList Pro vs. Tenfold

A side-by-side comparison based on G2 review data.

MetricCheckList Pro

by TyGR

Tenfold

by LivePerson

Overall rating4.54.5
Review count11172
Ease of use9.19.4
Ease of setup8.69.2
Quality of support8.79.1
Meets requirements9.09.0
NPS7068.263473
Small Business36.4%27.9%
Mid-Market36.4%41.9%
Enterprise27.3%30.2%
Total page views2445
Total LLM citations2132

CheckList Pro

TyGR LLC is a Specialist Level ServiceNow Technology Partner (formerly known as "Bronze" Level). TyGR's certified ServiceNow professional services staff include Solution Architects, Program Managers, Developers, Administrators and Business Analysts. As a registered small business in SAM.GOV (DUNS: 013642596 NAICS: 541511 CAGE: 7YQJ0) TyGR specializes in ServiceNow professional services to US Federal Government customers and has a 8(a) Tribal partnership for easy sole-sourcing options.

Pros

    Tenfold

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

    Pros

    • Integrations
    • Tools
    • Accuracy of Information
    • Salesforce Integration
    • Call Management
    • User Interface