G2 Vendor Directory

Chatway Live Chat vs. Zoho SalesIQ

A side-by-side comparison based on G2 review data.

MetricChatway Live Chat

by Chatway

Zoho SalesIQ

by Zoho

Overall rating4.94.4
Review count91256
Ease of use9.88.9
Ease of setup9.88.8
Quality of support9.98.6
Meets requirements9.78.8
NPS95.60439659.915612
Small Business95.4%73.7%
Mid-Market3.4%19.9%
Enterprise1.1%6.4%
Total page views827394
Total LLM citations1,7585,276

Chatway Live Chat

Chatway is an all-in-one live chat, AI chatbot, customer service, and customer communication platform that helps businesses support customers, automate conversations, manage multiple channels, and connect support workflows with AI agents and external tools. Businesses can add a customizable live chat widget to their website in minutes and communicate with visitors in real time. Chatway works with virtually any website and offers integrations for platforms such as WordPress, WooCommerce, Shopify, Wix, Square, BigCommerce, and more.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Simple
  • Features
  • Helpful

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave.

Pros

  • Features
  • Ease of Use
  • Integrations
  • Chat Features
  • Easy Integrations
  • Customer Support