G2 Vendor Directory

ChatSupport vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricChatSupport

by AnywhereWorks

Stream Chat

by Stream

Overall rating4.54.5
Review count2853
Ease of use9.69.1
Ease of setup9.58.9
Quality of support9.39.2
Meets requirements9.39.3
NPS60.71428661.538462
Small Business50.0%64.2%
Mid-Market32.1%22.6%
Enterprise17.9%13.2%
Total page views24374
Total LLM citations2112

ChatSupport

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

Pros

    Stream Chat

    Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

    Pros

    • Ease of Use
    • Integrations
    • Simple
    • Features
    • Easy Integrations
    • API Integration