G2 Vendor Directory

ChatSupport vs. Brevo

A side-by-side comparison based on G2 review data.

MetricChatSupport

by AnywhereWorks

Brevo

by Brevo

Overall rating4.54.5
Review count282,772
Ease of use9.69.2
Ease of setup9.59.0
Quality of support9.38.9
Meets requirements9.39.0
NPS60.71428673.371648
Small Business50.0%84.0%
Mid-Market32.1%12.7%
Enterprise17.9%3.4%
Total page views245,408
Total LLM citations20

ChatSupport

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

Pros

    Brevo

    Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

    Pros

    • Ease of Use
    • Features
    • Easy Setup
    • Email Marketing
    • Simple
    • Intuitive