G2 Vendor Directory

ChatGPT vs. SAP Joule for Consultants

A side-by-side comparison based on G2 review data.

MetricChatGPT

by OpenAI

SAP Joule for Consultants

by SAP

Overall rating4.64.2
Review count3,13313
Ease of use9.69.2
Ease of setup9.69.1
Quality of support8.79.3
Meets requirements9.18.8
NPS76.39344353.846154
Small Business57.5%38.5%
Mid-Market28.6%30.8%
Enterprise14.0%30.8%
Total page views24,08959
Total LLM citations68,4074

ChatGPT

ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs.

Pros

  • Ease of Use
  • Useful
  • Helpful
  • Time-Saving
  • Time-saving
  • Content Generation

SAP Joule for Consultants

A conversational AI assistant built for SAP implementation and consulting teams, grounded in SAP's own non-public knowledge base — SAP Notes, KBAs, and Activate methodology content. It helps consultants get instant answers on configuration and best practices, interpret legacy ABAP code and dependencies, and align solution design decisions with SAP's current guidance, reducing time spent on documentation searches and rework.

Pros