Change Healthcare vs. Spruce Health
A side-by-side comparison based on G2 review data.
| Metric | Change Healthcare | Spruce Health |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 21 | 353 |
| Ease of use | 8.2 | 9.1 |
| Ease of setup | 7.1 | 9.0 |
| Quality of support | 7.0 | 9.0 |
| Meets requirements | 8.7 | 9.2 |
| NPS | 23.809524 | 83.428571 |
| Small Business | 52.4% | 98.9% |
| Mid-Market | 42.9% | 1.1% |
| Enterprise | 4.8% | 0.0% |
| Total page views | 179 | 1,964 |
| Total LLM citations | 357 | 27,582 |
Change Healthcare
Change Healthcare is inspiring a better healthcare system. Change Healthcare is a key catalyst of a value-based healthcare system working alongside our customers and partners to accelerate the journey toward improved lives and healthier communities.
Spruce Health
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.
- Ease of Use
- Efficiency
- Customer Support
- Patient Communication
- Helpful
- Communication