G2 Vendor Directory

Change Healthcare vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricChange Healthcare

by Change Healthcare

Birdeye

by Birdeye

Overall rating3.94.7
Review count214,288
Ease of use8.29.4
Ease of setup7.19.2
Quality of support7.09.5
Meets requirements8.79.4
NPS23.80952484.183919
Small Business52.4%46.5%
Mid-Market42.9%34.1%
Enterprise4.8%19.4%
Total page views17919,539
Total LLM citations357127,824

Change Healthcare

Change Healthcare is inspiring a better healthcare system. Change Healthcare is a key catalyst of a value-based healthcare system working alongside our customers and partners to accelerate the journey toward improved lives and healthier communities.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews