G2 Vendor Directory

Certinia PS Cloud vs. Syncro

A side-by-side comparison based on G2 review data.

MetricCertinia PS Cloud

by Certinia

Syncro

by Syncro Technologies Inc.

Overall rating4.34.5
Review count674564
Ease of use8.29.0
Ease of setup7.38.9
Quality of support8.48.7
Meets requirements8.58.9
NPS48.06201667.49556
Small Business13.0%89.0%
Mid-Market51.9%10.0%
Enterprise35.0%1.0%
Total page views1,3993,336
Total LLM citations6,78914,162

Certinia PS Cloud

Certinia Professional Services (PS) Cloud is the world’s only Salesforce-native professional services automation (PSA) solution trusted by more than 1,400 organizations. It connects projects, people, and financials on the Salesforce platform you already trust; eliminating silos and providing the high-fidelity data required to run your services business with absolute certainty. • Get 360º visibility into your business: Manage resources, projects, and financials in the same application as your customer interactions.

Pros

  • Ease of Use
  • Project Management
  • Reporting
  • User-Friendly
  • Salesforce Integration
  • Team Collaboration

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support