G2 Vendor Directory

Certinia PS Cloud vs. ConnectWise PSA

A side-by-side comparison based on G2 review data.

MetricCertinia PS Cloud

by Certinia

ConnectWise PSA

by ConnectWise

Overall rating4.34.0
Review count674582
Ease of use8.27.8
Ease of setup7.37.1
Quality of support8.47.8
Meets requirements8.58.6
NPS48.06201630.630631
Small Business13.0%66.1%
Mid-Market51.9%28.0%
Enterprise35.0%5.9%
Total page views1,399921
Total LLM citations6,7898,599

Certinia PS Cloud

Certinia Professional Services (PS) Cloud is the world’s only Salesforce-native professional services automation (PSA) solution trusted by more than 1,400 organizations. It connects projects, people, and financials on the Salesforce platform you already trust; eliminating silos and providing the high-fidelity data required to run your services business with absolute certainty. • Get 360º visibility into your business: Manage resources, projects, and financials in the same application as your customer interactions.

Pros

  • Ease of Use
  • Project Management
  • Reporting
  • User-Friendly
  • Salesforce Integration
  • Team Collaboration

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability