G2 Vendor Directory

Centro vs. Zapier

A side-by-side comparison based on G2 review data.

MetricCentro

by Centro

Zapier

by Zapier

Overall rating5.04.5
Review count422,088
Ease of use9.58.8
Ease of setup9.18.8
Quality of support10.08.6
Meets requirements9.79.1
NPS10069.394673
Small Business22.0%71.3%
Mid-Market63.4%24.2%
Enterprise14.6%4.5%
Total page views1598,346
Total LLM citations344102,803

Centro

Centro enables sales and support teams to learn and react in Salesforce, Microsoft Teams, and Slack, with the tools and automation to be super effective in both platforms. Discover & organize Slack and Teams conversations in Salesforce, automate creating and editing records in chat, and more.

Pros

  • Customer Support
  • Salesforce Integration
  • Slack Integration
  • Integrations
  • Helpful
  • Easy Setup

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Easy Integrations
  • Integration Capabilities
  • Time-saving