G2 Vendor Directory

Centro vs. Scratchpad

A side-by-side comparison based on G2 review data.

MetricCentro

by Centro

Scratchpad

by Scratchpad

Overall rating5.04.8
Review count421,493
Ease of use9.59.6
Ease of setup9.19.5
Quality of support10.09.7
Meets requirements9.79.3
NPS10091.032609
Small Business22.0%21.2%
Mid-Market63.4%57.9%
Enterprise14.6%20.9%
Total page views159535
Total LLM citations3442,284

Centro

Centro enables sales and support teams to learn and react in Salesforce, Microsoft Teams, and Slack, with the tools and automation to be super effective in both platforms. Discover & organize Slack and Teams conversations in Salesforce, automate creating and editing records in chat, and more.

Pros

  • Customer Support
  • Salesforce Integration
  • Slack Integration
  • Integrations
  • Helpful
  • Easy Setup

Scratchpad

Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strategy and execution on every deal — automated before and after every call. Sellers use Scratchpad to: - Update Salesforce fields from calls, emails, and notes - Take structured notes tied to opportunities and accounts - Draft follow-ups, business cases, and handoff docs - Review deals, surface risks, and prep for next steps - Qualify pipeline consistently with MEDDIC, SPICED, or custom criteria - The

Pros

  • Ease of Use
  • Helpful
  • Salesforce Integration
  • Time-saving
  • Daily Use
  • CRM Integration