G2 Vendor Directory

Centro vs. Matter

A side-by-side comparison based on G2 review data.

MetricCentro

by Centro

Matter

by Matter

Overall rating5.04.7
Review count421,190
Ease of use9.59.5
Ease of setup9.19.5
Quality of support10.09.5
Meets requirements9.79.4
NPS10077.085088
Small Business22.0%49.3%
Mid-Market63.4%36.8%
Enterprise14.6%14.0%
Total page views159658
Total LLM citations3444,861

Centro

Centro enables sales and support teams to learn and react in Salesforce, Microsoft Teams, and Slack, with the tools and automation to be super effective in both platforms. Discover & organize Slack and Teams conversations in Salesforce, automate creating and editing records in chat, and more.

Pros

  • Customer Support
  • Salesforce Integration
  • Slack Integration
  • Integrations
  • Helpful
  • Easy Setup

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use